Patient perception and satisfaction is a crucial component of your overall performance picture. Successful companies know that focusing on patient views and opinions creates a positive business outcome. Home Health agency satisfaction scores from HHCAHPS®, the CMS-mandated patient satisfaction tool for home health, will be posted publicly, similar to Home Health Compare. These scores will likely influence payment under Value Based Purchasing (P4P).

With over 14 years of trusted, proven, and award-winning experience administering satisfaction surveys, reporting, and performance improvement. SHP is the industry's favorite choice for HH-CAHPS for several reasons:

Features:  Integrated clinical, financial and satisfaction data in one site  Clinician Scorecard™ tracks scores by Clinician or Case Manager  Real-time, interactive reports  Proprietary interfaces to your software vendor  Superb customer support team  Educational Winning Wednesday Webinars™  Telehealth and Faith-based questions  Bilingual  Reasonable fees Ready to Learn More? Call us at (805) 963-9446 or request more information.

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We've been able to retain existing contracts with our payers by using the data derived from SHP's outcomes reports. We have been able to showcase patient satisfaction and our positive clinical outcomes that would otherwise have been too time consuming to manage without SHP.
Kelley Gear
Medical Alternatives - Millington, TN