The 2025 AHCA/NCAL National Quality Award Program recipients have been announced and we are thrilled to share an unprecedented milestone: For the first time ever, all three Gold – Excellence in Quality Award winners are SHP clients!
Among the 182 total award recipients this year, SHP clients demonstrated exceptional commitment to quality care, earning recognition across all award levels. This historic achievement underscores our position as the partner of choice for organizations pursuing excellence in long-term and post-acute care.
Congratulations to Our Gold Award Winners
All Three Are SHP Clients!
Nottingham Health
and Rehabilitation
Garden Park Nursing &
Rehabilitation Center, LLC
NHC Healthcare,
Maryland Heights
The AHCA/NCAL National Quality Award Program recognizes long-term and post-acute care organizations for their dedication to continuous improvement and excellence. Based on the nationally recognized Baldrige Excellence Framework, the program features three progressive levels: Bronze – Commitment to Quality, Silver - Achievement in Quality, and Gold – Excellence in Quality. Each level sets increasingly rigorous standards for performance.
2025 Award Recipients - By the Numbers
- 🏆 3 Gold Awards - Excellence in Quality (100% SHP Clients)
- 🥈 34 Silver Awards - Achievement in Quality
- 🥉 145 Bronze Awards - Commitment to Quality
- 182 Total Awards - Demonstrating Industry-Wide Excellence
What Makes This Achievement Historic?
Gold Award recipients are considered the "best of the best" in the profession. These organizations have demonstrated superior performance in:
- Leadership - Creating vision and values that drive organizational excellence
- Strategic Planning - Developing and deploying strategies that achieve key objectives
- Customer and Market Focus - Delivering experiences that exceed expectations
- Workforce Excellence - Engaging and empowering staff to deliver their best
- Operations - Implementing effective, efficient processes ensuring consistent quality
- Results - Demonstrating superior outcomes across all performance metrics
Partner with Excellence
For prospective clients, this historic achievement raises an important question: What kind of company do you want as your partner in delivering exceptional care?
When you choose SHP, you're aligning with an organization that:
✓ Attracts Excellence
The industry's highest achievers choose to partner with us
✓ Supports Your Journey
Our solutions facilitate continuous improvement at every stage
✓ Delivers Results
100% of this year's Gold winners trust SHP
Will You Be the Next Facility to Earn a Gold Quality Award?
SHP's mission is to support organizations in reaching their quality improvement goals. We applaud all 182 award recipients for their dedication to quality care, with special recognition to our three Gold winners who have set a new standard for excellence.
Ready to join the ranks of these distinguished award winners? Discover how SHP's comprehensive suite of solutions can support your quality journey. Schedule a free demo to learn how our tools help organizations achieve excellence.
Dahlia Kroth
2025 AHCA/NCAL Quality Examiner
Dahlia Kroth, VP of Strategic Relations at SHP/IntelliLogix, brings expertise in performance improvement and is recognized as a trusted data expert. She collaborates with SNF organizations nationwide, using data to achieve performance excellence. Dahlia's commitment extends beyond her role at IntelliLogix and serves the AHCA/NCAL National Quality Awards Program as a Gold and Silver Quality Examiner. This invaluable expertise further enhances her ability to guide organizations towards achieving the highest standards of quality and operational excellence.