Welcome to SHP customer support
Customers trump everything else at SHP. We’ll do whatever it takes to answer your questions and improve your business. We’re also real people, with a carefully nurtured mix of dedication, empathy and humor. Working with us is fun, whether it’s learning how to get the most out of your SHP Solutions or operating in head-down mode to solve a critical problem.
To submit a support ticket/request
Please visit our Support Page in your SHP program (login required).
Did you receive an SHP mail survey?
Please visit our Survey FAQs Page for assistance.
For forgotten password
Please visit our Customer Login Page and click on “Forgot Password?”.
For other login issues
Please email Support@SHPdata.com or call (805) 963-9446.
If you have a meeting ID to connect with our customer support experts, please follow the link below to get immediate help.
Enter Your Email Address and Meeting ID to Start
Customer Support is standing by Monday through Friday,
6:30AM to 4:00PM Pacific.
6500 Hollister Ave., Suite 210
Santa Barbara, CA 93117