CareStat® | Post-Acute Network Analytics for Hospitals & ACOs | SHP

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Managing transitions across the care continuum is one of healthcare's hardest problems. CareStat exists to make it a data problem — one your team can actually solve, in real time.

CareStat is SHP's comprehensive post-acute analytics solution that unites acute care providers, ACOs, payers, and physician groups with skilled nursing facilities (SNF) and home health agencies (HHA). Our goal is to jointly advance management of patient outcomes, operations, utilization, and post-acute provider partnerships.

CareStat's AI-powered Risk of Hospitalization algorithm continuously analyzes OASIS (HHA) and MDS (SNF) data from your post-acute partners — surfacing the patients most likely to readmit before it happens. Combined with SHP's proprietary readmission algorithms and real-time data feeds, CareStat gives your team the visibility to act early and intervene with confidence across the continuum of care.

Using CareStat solution helps your organization:

Reduce readmissions and lower length of stay — before discharge decisions become costly ones
Strengthen post-acute partnerships with shared, real-time performance data both sides can act on
Improve referral patterns by identifying which partners consistently deliver the best outcomes
Reclaim time spent on manual data transfer and redirect it toward patient care

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Use Cases - Home Health
Use Cases - Skilled Nursing
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Build a high-performing post-acute network
and gain control over patient outcomes

Reducing hospital readmissions starts with knowing which partners are delivering — and which aren't. SHP gives acute care providers, ACOs, and payers real-time visibility into post-acute network performance, so you can stop relying on manual reporting and outdated data and start making decisions that improve outcomes and patient care.

Our high customer satisfaction is reflected in a Net Promoter Score of 90 or more for the past four years, based on over 20,000 survey ratings and 5,000 comments since 2016.

Use real-time clinical quality and outcome dashboards to monitor post-acute network health and individual entity performance
Compare network performance against state and national benchmarks
Drill into each patient's clinical outcomes, hospitalizations, and key KPIs
Predict and reduce hospital readmissions with SHP's AI-powered Risk of Hospitalization algorithm
Eliminate manual data collection with automated data feeds from your post-acute partners

CareStat Overview

Real-time Overview Dashboards

Real-time overview dashboards to understand readmission patterns, quality outcome measures, functional improvement scores, clinical benchmarks in a convenient, transparent, and secure manner

Patient-level Reporting

Quality reporting at the patient level to track and manage clinical and quality outcomes of those patients referred by your entity

Drill Down to Details

Stratify data by diagnosis codes, value-based program, or payer to dig even further into a post-acute provider's performance

★ SHP only shares post-acute care data if permitted by its SNF and HHA customers.

Our Data Works for You

Understanding specific patient data helps prevent readmission, manage the length of stay, and develop individualized care plans by diagnosis. CareStat's real-time reporting on your referred patients allows you to work directly with the post-acute providers to improve care planning by making timely adjustments when patient conditions change and facilitating better coordination among the acute and post-acute care providers.

Customer service with a proven track record

With a 98% customer retention rate and an NPS of 90 or more for four consecutive years, our support record speaks for itself — backed by over 20,000 survey ratings and 5,000 comments since 2016.

Every SHP customer is assigned a dedicated support team — IT, an implementation manager, and a customer service manager — ensuring your staff are trained, confident, and supported from day one through the life of your agreement. The result: partners who stay, and outcomes that improve. Customers using CareStat report network-wide visibility that drives more consistent care coordination and reduced 30-day readmissions across their provider partnerships.

"CareStat enables us to get down to patient-level data, so that we can see not only how our providers are performing overall, but specifically, with our patients. Using the same trusted product across the entire network helps us to align on what the data means."
— HonorHealth

Support data-driven care coordination among providers Access patient data in a convenient, transparent and secure way Focus on fair, accurate and timely review of data from multiple provider partners Use the largest proprietary dataset and benchmarks to identify improvements Eliminate manual
data collection of
key metrics