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Proven methodologies and superior implementation to ensure reliable and accurate data collection

CAHPS Hospice Survey

At SHP, we do more than just administer surveys. Our goal is to help your organization turn data into a powerful part of your business strategy. With a CAHPS Hospice survey response rate amongst the highest in the industry, SHP represents the gold standard for benchmarking and performance improvement, while having well-established data integration with every major EHR.

Why SHP?

Extensive Experience

We've been helping healthcare organizations of all sizes administer surveys for more than 26 years, mastering robust quality control and our quality validation process along the way. We go to great lengths to keep our clients compliant and avoid penalties from CMS. 

Trusted Execution

SHP surveys millions of patients each year across a variety of healthcare settings. Our solution is built on proven methodologies and superior implementation that ensure reliable and accurate data collection.

Seamless Integration

Your survey results tell an essential part of the story. Our reports integrate patient responses with quality metrics, giving you the ability to link surveys to specific hospices and monitor performance in real time.

Unparalleled Support

With a 98% client retention rate, we know a thing or two about outstanding customer service. Working with SHP grants you one-on-one support from a dedicated strategic accounts manager to answer your questions and help you maximize our solution.

Star Ratings Preview

A comprehensive analysis of your projected CAHPS Hospice Star Rating to help you identify areas for improvement, as well as which quality measures are at risk of lowering your overall score, based on proximity to official CMS cut points. Learn how your Star Rating is constructed, gain insights on individual measure trends and receive a forecast of your next round of scores.

Star Ratings Preview
Performance Data Analytics for SNFs - IntelloLogix

Now featuring comment transcription

Utilizing the power of advanced handwriting transcription software, SHP customers are able to translate scanned survey comments into text to quickly analyze survey responses and gain a comprehensive view of customer feedback.

Link surveys to individual case managers and see how each one is performing against our CAHPS benchmarks

Net Promoter Score graphic

“These hospice scorecards are invaluable in helping us provide transparent, timely and objective feedback to our hospice clinicians so that they continually refine their performance.”
- Executive Vice President,
Home and Community Services, Holland Home

Why SHP for Hospice?
Automatic data collection and display Real-time view into perfromance Largest benchmark database Compliance with CMS requirements Detailed reporting for all measures
Interested in learning more? Hit the button below to schedule a free demo.
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