SHP began administering the CAHPS Hospice survey four months before the dry run period started on January 1, 2015. A quarter later, we’ve amassed sufficient data to provide a preliminary look at the questions with the lowest and highest scores. Even though this pre-dry run data does not fully conform to CMS sampling methodology, these raw scores offer an unprecedented first glimpse at where hospices are struggling and succeeding.
There’s no better time than during the dry run period to get your house in order and this is the data that can steer you in the right direction.
Attend this free 45-minute CAHPS Hospice Webinar to learn lowest and highest scoring composites, lowest and highest scoring questions, return rate comparisons (FEHC to CAHPS), and more.