Expert Insights and Announcements
Hospice,Product Update

New CAHPS-Hospice Satisfaction Survey Crosswalk Guide Released

Hospice agencies nationwide are navigating significant updates to the CAHPS-Hospice Satisfaction Survey, and we’re here to help. Introducing the CAHPS-Hospice Satisfaction Survey Crosswalk Guide, a pivotal resource designed to simplify these changes and support your quality improvement efforts. This guide breaks down the latest CMS updates, offering clear explanations to help your team better understand the adjustments and align your processes accordingly. By leveraging this resource, you will improve survey comprehension and equip your team to refine care strategies based on actionable insights.

Introducing the HIS to HOPE Crosswalk Guide

The shift from the HIS to the HOPE assessment brings important changes for hospice agencies, and we’re here to ensure your team is prepared. We’re proud to announce the release of the HIS to HOPE Crosswalk Guide, a vital resource designed to facilitate a smooth and confident transition. This comprehensive guide provides a detailed side-by-side comparison of HIS and HOPE assessment items, highlighting key updates and timelines. By using this resource, your agency can enhance accuracy, streamline processes, and uphold the highest standards of care—all while maintaining compliance with the new requirements.

SHP updates the Hospice Dashboard, including a new widget

SHP recently made improvements to the hospice portion of the Dashboard to include a new widget and two new preconfigured views that display quality measures for all of the same data types as the Hospice Scorecard, including: Provider, Case Manager, Team, Primary Diagnosis Category, and many more. Aside from the ability to group by all of our standard data types, the new widget can also be configured to report on all 22 of the HQRP and CAHPS quality measures available in our reporting.

SHP Expands Product, Launches Hospice Scorecard Suite to Help Improve Quality of Care

Strategic Healthcare Programs (SHP) has released a new first-in-class comprehensive Hospice Scorecard Report suite. As hospice providers and their referral sources continue their focus on quality and with the upcoming public reporting of hospice scores, the need for real-time data increases. SHP’s Scorecard suite will enhance hospice customers’ capability to measure, manage and report on quality metrics.

SHP Releases Real-Time Hospice Quality Reports

SHP's new real-time Hospice Quality Reporting Program (HQRP) reports help you get ahead of the curve and proactively intervene where improvement is in order.