Re-engage your team with SHP's powerful reports and workflows—build habits that drive clinical, quality, and Five-Star results
📚 Series at a Glance
Are your teams getting the most out of SHP? Whether you're onboarding new staff, reinforcing best practices, or looking for quick wins to improve outcomes, this five-part series is designed to help SNF teams at every level re-engage with the reports and workflows that matter most.
Each session builds on the last—starting with a foundation of SHP essentials and progressing through targeted, actionable training on MDS accuracy, Quality Measures, survey preparedness, and Five-Star improvement. You'll leave each webinar with practical habits your team can put into practice immediately.
Why This Series?
SNF teams are busy. Staff turnover means institutional knowledge gets lost. New features go unnoticed. Reports that could save hours each week sit unused. This series solves that by giving your team a structured path back to the fundamentals—with clear guidance on which reports to use, when to use them, and how to translate data into everyday results.
Whether you're a current SHP customer looking to maximize your investment or exploring how SHP can support your facility, this series showcases the tools and workflows that help SNFs nationwide improve accuracy, reduce rework, and achieve measurable outcomes. Register for Session 1 to get started.
Session 1: A Tour of SHP Essentials
📅 Thursday, February 5, 2026 | 2:00 PM – 2:45 PM CST
Get a clear, guided tour of the SHP modules and reports that matter most for SNF success. This session lays the foundation for the four actionable webinars that follow. You'll learn where to begin, how to access and organize key tools, and how to build dashboards that surface the insights your team needs.
We'll share practical tips, resources, and examples that make it easier to translate data into everyday results—plus quick wins you can put into practice immediately.
What You'll Learn:
- A guided overview of SHP's core services designed to engage users across all disciplines
- Helpful resources that map each report to the right role and recommended usage
- Simple "Back to Basics" habits that prepare your team for the hands-on sessions ahead
- How to build and customize dashboards that surface actionable insights
SHP Capabilities Highlighted:
- Dashboard customization and organization
- Role-based report mapping
- Cross-discipline engagement tools
Session 2: The Scrubber—From Alerts to Action
📅 Thursday, February 12, 2026 | 2:00 PM – 2:45 PM CST
Boost MDS accuracy before submission with SHP's Scrubber report—a comprehensive audit that uncovers documentation mismatches, coding inconsistencies, proactive Quality Measure risks, and key PDPM considerations.
This session walks you step-by-step from identifying alerts to understanding severity, prioritizing corrections, and closing the loop with documentation, care plans, and PDPM/QM impact. You'll leave with a streamlined, repeatable workflow that improves accuracy, reduces rework, and drives measurable outcomes.
What You'll Learn:
- How to identify, prioritize, and resolve high-impact Scrubber alerts with confidence
- An MDS workflow that supports accuracy, consistency, and meaningful impact
- How to connect MDS corrections directly to Quality Measure performance and PDPM outcomes
- Strategies for reducing rework and catching issues before submission
SHP Capabilities Highlighted:
- Scrubber Report with severity-based alert prioritization
- Documentation mismatch identification
- Proactive QM risk detection
- PDPM impact analysis
Session 3: Data-Driven Quality Measures
📅 Thursday, February 19, 2026 | 2:00 PM – 2:45 PM CST
Take a proactive, data-driven approach to Quality Measure accuracy and improvement. In this session, we'll pinpoint where your QMs stand today, highlight the resident-level drivers influencing performance, and demonstrate how your data projects forward.
You'll receive a hands-on walkthrough of SHP's Quality Measure reports, including how to spot outliers and translate insights into targeted actions that strengthen both accuracy and outcomes. This session equips your team with a repeatable rhythm for reviewing, analyzing, and acting on QM data.
What You'll Learn:
- A practical cadence for ongoing QM review, audit, analysis, and corrective actions
- How to drill to resident-level drivers to identify actionable intervention opportunities
- How to track your facility's performance against state and national benchmarks
- Techniques for spotting outliers and translating data into targeted improvements
SHP Capabilities Highlighted:
- Quality Measure reporting suite
- Resident-level drill-down analysis
- State and national benchmarking
- Predictive QM projections
Session 4: Survey—State Ready Every Day
📅 Thursday, February 26, 2026 | 2:00 PM – 2:45 PM CST
Use your facility's data like a crystal ball to anticipate what surveyors will focus on—before they walk through the door. In this session, we'll showcase three game-changing SHP reports that shift survey preparation from reactive to proactive.
You'll learn how to instantly identify Sample Pool Residents, pinpoint high-risk Care Areas, and uncover patterns that draw surveyor attention. We'll show you how to catch compliance issues early, tighten documentation, and build a predictable, repeatable routine that keeps your team "state ready" every day—not just during survey season.
What You'll Learn:
- Three powerful reports that build a workflow mirroring real surveyor analysis
- How to identify residents, care areas, and patterns most likely to trigger surveyor review
- A dependable, everyday process for maintaining "state ready" survey preparedness
- Strategies for catching compliance issues early and tightening documentation
SHP Capabilities Highlighted:
- Sample Pool Resident identification
- High-risk Care Area analysis
- Surveyor-focused pattern detection
- Compliance monitoring workflows
Session 5: Five Star—Where You Are and Where You're Heading
📅 Thursday, March 5, 2026 | 2:00 PM – 2:45 PM CST
Go beyond your current Five-Star rating to understand what's driving it today and where you can improve next. We'll walk through SHP's Five Star report step-by-step, highlight key opportunities, and show how to use predictive insights and "what-if" tools to model the impact of changes before you act.
You'll learn how to compare actual QM performance against projections and build a steady routine that supports ongoing Five-Star improvement.
What You'll Learn:
- How to read the Five-Star report step-by-step
- How to identify improvement opportunities using predictive insights
- How to use prospective "what-if" tools to evaluate impact before acting
- Strategies for building a sustainable Five-Star improvement routine
SHP Capabilities Highlighted:
- Five Star Report with component breakdown
- Predictive rating projections
- "What-if" scenario modeling tools
- QM performance comparison and tracking
Who Should Attend?
This series is designed for SNF professionals across all disciplines who want to get more value from their data:
- MDS Coordinators and Clinical Reimbursement Specialists
- Directors of Nursing and Assistant Directors of Nursing
- Quality Assurance and Performance Improvement professionals
- Administrators and Executive Directors
- Regional and Corporate Quality leaders
- New team members seeking a strong foundation in SHP tools