Industry Topic - The Polaris Group Presents, Navigating the 2025 CMS Surveyor Guidance

December 03, 2025 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern 60 Minutes

Webinar: Benchmark Leaders

The updated CMS surveyor guidance for nursing homes, effective April 28, 2025, introduced significant changes to the way long-term care providers are evaluated for regulatory compliance. As survey teams begin applying these new protocols, facilities must quickly understand and adapt to evolving patterns of deficiencies under the revised framework.

This session explores early trends emerging nationwide, drawing from both actual state survey outcomes and mock survey results conducted by The Polaris Group.

What We'll Cover:

  • Key updates to the CMS surveyor guidance and their impact on skilled nursing providers
  • National trends in state survey deficiencies stemming from the new guidance
  • The 2025 Top 7 F-Tags cited and proactive strategies to achieve regulatory compliance

Join industry expert Leann Miller for this essential webinar on navigating the latest CMS regulatory changes. Register now to secure your spot and gain actionable insights to help your facility achieve and maintain regulatory compliance.

Featured Speakers

Leann Miller

Leann Miller, RN, BSN
Senior Regulatory Specialist, Polaris Group

Leann Miller is a Registered Nurse with 40 years of experience in long-term and sub-acute care. As a Licensed Health Care Administrator and former Director of Nursing, she understands the complexities of staffing challenges, regulatory compliance, and resident care excellence. Currently serving as Senior Regulatory Specialist with Polaris Group, Leann performs SNF and Assisted Living mock surveys across the nation and serves as a CMS-required external consultant for Special Focus Facility (SFF) programs. She is co-author of "Assisting in Long Term Care – 7th Edition" and holds certifications as a Certified Dementia Specialist, Licensed Assisted Living Director, and is Certified in Sub-Acute Care.

Why Attend?

This webinar offers critical insights for skilled nursing facility administrators, directors of nursing, quality assurance professionals, and compliance officers who need to understand and implement the 2025 CMS surveyor guidance changes. Don't miss this opportunity to learn from experts who are on the front lines of regulatory compliance.

Webinar highlights include:

  • Detailed breakdown of the most significant changes to CMS surveyor guidance
  • Real-world examples from actual state surveys and mock survey results
  • Analysis of the most commonly cited F-Tags under the new guidance
  • Practical strategies to reduce regulatory risk and improve compliance outcomes
  • Q&A opportunity with regulatory experts who conduct surveys nationwide

Register for the Webinar

Don't miss this opportunity to hear from Leann Miller as she shares her expertise on the 2025 CMS surveyor guidance. Whether you're preparing for an upcoming survey or want to stay ahead of regulatory changes, this webinar will provide you with the knowledge and tools you need to succeed. Click here to register today.

Event Details:

  • Date: December 3, 2025
  • Time: 2:00 PM Central Time
  • Format: Live Online Webinar
  • Duration: Approximately 60 minutes plus Q&A

Presented by The Polaris Group in partnership with Strategic Healthcare Programs

This webinar is open to everyone and free of charge.