The annual SHPBest™ award program was created to recognize home health and hospice providers that consistently provide outstanding performance in patient and caregiver satisfaction. SHP would like to congratulate the 2021 SHP Best-of-the-Best winners, who have been acknowledged for achieving the highest overall HHCAHPS patient satisfaction or CAHPS Hospice caregiver satisfaction scores of all eligible SHP clients during the 2021 calendar year.

The annual SHPBest™ award program was created to recognize home health and hospice providers that consistently provide outstanding performance in patient and caregiver satisfaction. SHP would like to congratulate the 2019 SHP Best-of-the-Best winners, who have been acknowledged for achieving the highest overall HHCAHPS patient satisfaction or CAHPS Hospice caregiver satisfaction scores of all eligible SHP clients during the 2019 calendar year.

The annual SHPBest™ recognition program was created to acknowledge home health and hospice providers that consistently provide high quality service. SHP would like to congratulate the 2018 SHP Best-of-the-Best winners, who have been recognized for achieving the highest overall HHCAHPS patient satisfaction or CAHPS Hospice caregiver satisfaction scores of all eligible SHP clients during the 2018 calendar year.

The annual SHPBest recognition program was created to acknowledge home health and hospice providers that consistently provide high quality service. SHP would like to congratulate the 2017 SHP Best-of-the-Best winners, who have been recognized for achieving the highest overall HHCAHPS patient satisfaction or CAHPS Hospice caregiver satisfaction scores of all eligible SHP clients during the 2017 calendar year.

The annual SHPBest recognition program was created to acknowledge home health and hospice providers that consistently provide high quality service. We are pleased to announce the 2016 SHP Best-of-the-Best winners, who have been recognized for achieving the highest overall HHCAHPS patient satisfaction or CAHPS Hospice caregiver satisfaction scores of all eligible SHP clients during the 2016 calendar year.

There's still time to submit a Participation Exemption Request, but not much!

We thought it was interesting and just wanted to share that with you.

Two HHCAHPS administration tools are now at your disposal to make this possible.

54.8% of home care agencies chose their HHCAHPS vendor because of their relationship, SHP is the largest HHCAHPS vendor. Thank you for your vote of confidence.

CMS announced an additional set of Star Ratings for HHCAHPS.

Take a look at the data, particularly the difference in length of stay, but with little impact on quality metrics.

With additional public reporting on the way for both home health and hospice, as well as performance-driven payment and stiffer competition, providers have to work differently than they have in the past.

Remember, interpersonal communication is determined to be the single most important contributor to patient satisfaction.