How is your hospice managing quality of care during the data "freeze" on CMS Medicare Compare? Join us for a free webinar March 3rd to learn how SHP for Hospice can help you measure and improve quality in real-time, improve staff performance, manage CAHPS Hospice Surveys, and market your hospice to increase referrals.
Discover SHP for Home Health Agencies
How are you managing your quality during the data "freeze" on CMS Medicare Compare? Nearly 5,000 home health agencies use SHP’s real-time data analytics and benchmarking software to maximize reimbursement, improve star ratings, increase referrals, motivate staff, and thrive under PDGM. We invite you to join us for a free, introductory webinar on Wednesday, February 24th to see for yourself how SHP can support your agency through the pandemic and beyond.
Changes to the LTC Survey Process
What are the latest changes to LTC survey and how do they affect your facility? Join us for a free skilled nursing webinar on February 24th, where industry expert Hugh Heaton will review recent changes to the LTC survey process and procedures, and take an in-depth look at new and revised survey forms.
SNF Five Star Rating Changes and Impact
What are the latest 5 star changes for nursing homes due to COVID-19, and how could they impact your star rating? Join us for a free webinar on February 17th, where we review the 5 Star Rating system for SNFs and show you strategies for improving your Star Score.
How home health providers can use SHP Scorecards to market to referrers
With the latest reporting “freeze” on Medicare Home Health Compare, it is important to provide your hospitals and referrers with the quality outcome data they need to make their referral decisions. The SHP Scorecard is powerful tool to share the data that is important to them: 30-day Readmissions Rates, Timely Initiation of Care results, HHCAHPS scores and much more. Join us on January 27th to learn how customers are using the Scorecard to show their value.
Compliance with Facility-Initiated Discharge Requirements
Join industry expert Hugh Heaton as he covers an overview of the OIG’s investigative process into facility-initiated discharges—including helpful resources to use in determining the facility’s compliance level with facility-initiated discharges.
Medicare Basics
With turnover of key staff and new hires, understanding Medicare basics is imperative to minimize Part A technical denials. Join us December 16th, for a free webinar where you'll learn how to identify Medicare Part A eligible residents and understand Medicare Part A eligibility criteria.
New Reports for Risk and Impact of Hospitalizations
Free, on-demand webinar. Please join SHP’s VP of Client Services, Zeb Clayton, and Doug Balser, Education Development Manager, as they introduce SHP's new Hospitalization Impact and Risk of Hospitalization Patient Detail reports, which will provide valuable insights into patient risk factors and their effect on your Acute Care hospitalization rate.
Hold effective meetings with your home care network providers
Free webinar series for hospitals, health systems, and ACOs. Take your home health provider network to the next level by using real-time data to collaborate more closely with your partners and solve your toughest post-acute challenges. Join us December 14th to learn how HonorHealth uses CareStat® to improve home health agency relationships and provider meetings.
Effective PDPM Huddle Tips
The MDS must be accurate, diagnoses must all be identified, GG coding decided upon, all by the end of the ARD for the 5-day MDS. Monitoring for possible Interim Payment Assessments and tracking Interrupted Stays are also required. The IDT must communicate effectively. Join us November 18th, for a free webinar where Cynthia Wilkins from Polaris Group will share best practices for running an effective PDPM meeting.
Tools for successful management of a home care network — Part I
Free webinar series for hospitals, health systems, and ACOs. Take your home health provider network to the next level by using real-time data to collaborate more closely with your partners and solve your toughest post-acute challenges. Join us October 1st to learn how to enhance your network, identify high risk patients, improve quality outcomes, and lower readmission rates.
New Dashboard Tools for Clinical Performance & Public Reporting
Please join Zeb Clayton, SHP VP of Client Services, and Doug Balser, SHP Education Development Manager, as they introduce our suite of new dashboard views designed to facilitate clinical performance monitoring and quality improvement workflows. These new features are designed to make it easier for home health agencies to identify focus areas and improve quality under publicly-reported measures and clinical composites for your staff members, teams, providers, referral sources, and more.
Patient Care and Financial Success in the PDGM Payment World
On-Demand Webinar: Join SHP's Chris Attaya and guest presenter Sue Payne from Corridor, as they review the latest updates from CMS and initial learnings now that PDGM has been implemented. Case studies are presented focusing on care of the patient under PDGM with specific primary diagnoses. Additional focus is on key clinical, operational and financial considerations to be successful under PDGM. Presenters also review real-time data of the latest benchmarks under the new PDGM payment world.
New SHP Dashboard Tools for PDGM Revenue & Alert Management
Please join Zeb Clayton, SHP VP of Client Services, and Doug Balser, SHP Education Development Manager, as they unveil the powerful new Dashboard tools that SHP has developed to help your organization maximize revenue and quality opportunities by effectively monitoring alert utilization and key PDGM revenue metrics. We are confident that these new features will quickly become invaluable tools in your performance improvement arsenal!
Assessing Cash Flow Impact from PDGM and COVID-19
Free, On-demand PDGM and COVID-19 cash flow webinar. Understanding cash flow impact and opportunities in today’s unprecedented times is critical for maintaining a healthy organization. The current public health emergency has significantly affected home health agency care delivery, operations and cash flow, while at the same time creating numerous financial opportunities for grants, stimulus dollars, and other financial support. This session will provide an overview of financial opportunities currently available to home health agencies and will provide insights into assessing the impact of PDGM on operations and cash flow by focusing on key performance indicators.
PDPM: Practical Tools and Strategic Insights
Free PDPM webinar March 12th. The new Patient-Driven Payment Model (PDPM) is the first major update to the Medicare skilled nursing PPS in two decades. In this discussion, industry leaders will share practical tools for providers and strategic insights to the latest trends since the implementation of PDPM.
SHP for Skilled Nursing: Performance platform built for today
SNF's in today's Value-Based Purchasing and PDPM environment need access to the data and tools that can set them up for success. SHP for Skilled Nursing is a real-time performance improvement platform built for today. Join us December 18th as we give an overview of this powerful program. You'll learn how SHP can help your SNF improve readmissions, outcomes, and win at PDPM.
PDPM is here – Top 10 tasks to check off your list for success
Free PDPM webinar December 11th. The new Patient-Driven Payment Model (PDPM) is the first major update to the Medicare skilled nursing PPS in two decades and went live just weeks ago. In this discussion, industry leaders will share what administrators need to know, primarily from a clinical and operational perspective, now looking back two months after going live. Session participants will hear from senior living CPAs & advisors on the top 10 tasks to check off your PDPM list as you look to succeed post-implementation.
PDGM: Is Your Revenue Cycle Prepared?
Free PDGM webinar, on-demand. The implementation of home health Medicare Patient-Driven Groupings Model (PDGM) is quickly approaching, and the impact to the revenue cycle and cash flow is significant. Aaron Little from BKD shares the latest information on revenue cycle preparation impact issues, including new claim coding requirements, revenue cycle documentation workflow strategies, cash flow impact estimates and new billing documentation requirements.
PDGM: Shifting Therapy from Volume to Value
Free PDGM webinar, watch on-demand. With the new Patient-Driven Groupings Model (PDGM) quickly approaching, therapists must reinvent their focus from number of visits, to the value they bring to agency outcomes. This session will describe the value to revenue through contributions to accurate OASIS coding; the value to cost effectiveness through patient engagement and good care coordination; and the value to clinical outcomes through using appropriate skill sets for our most common home health diagnoses and conditions.
HHVBP – Deep Dive into the Data and CY 2019 Changes
In the CY 2019 Home Health Final Rule, CMS dramatically changed the scoring methodology for the Home Health Value-based Purchasing Program (HHVBP) pilot. The new Composite Measures are complicated and the reweighting changes the emphasis of which measures will impact your TPS scores. Join us November 6th for a webinar where we'll take a deeper dive into the rule changes, insightful TPS analyses, and trends over the past three years. They will also review the recently released new SHP HHVBP reports for Performance Year 4.
Demystifying Home Health Risk Adjustments (OASIS-D Update)
With the change from OASIS-C2 to OASIS-D, CMS has implemented a new outcome risk model for the first time in 8 years. Join our webinar to learn how home health risk adjustments are calculated, highlight changes in the new risk model, provide insights on how your patient population and clinical practices can impact your scores, and review helpful guidance on what you need to consider in managing your outcomes.
Episode Management Driving Clinical Impact of PDGM
The Patient-Driven Groupings Model (PDGM) is driven by a multitude of clinical factors that calculate the 30-day payment. Join us October 9th for a webinar where Karen Vance of BKD Health Care Group describes Episode Management as a model for Clinical Managers to ensure OASIS data and diagnosis coding accuracy, develop effective and cost-efficient interdisciplinary plans of care and provide oversight to utilization and LUPA management over the two 30-day PDGM payment periods.
Managing Utilization Under PDGM with Star Ratings in Mind
This webinar will review how agency outcomes affect star ratings under the Patient-Driven Groupings Model (PDGM). Case studies will be presented focusing on care of the patient with a specific primary diagnosis and differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients, and exploring some of the PDGM analytics in preparing for the new Model.
BKD/SHP Benchmark Leaders – How Best Practice Home Care Agencies Get Their Results
In this SHP webinar, Mark Sharp from BKD will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 20% for quality and financial performance. Please join us in this presentation as we combine financial, clinical, operational, and HHCAHPS data to identify the characteristics of top performing home health agencies. We’ll also share findings from survey results on the operational approaches and strategies these top performing agencies use to achieve optimal results.
SHP Update: What is changing for OASIS-D?
The entire industry is working hard to prepare for the OASIS-D implementation on January 1st, 2019, and SHP is no exception. Over the second half of this year, our team has worked tirelessly to design and implement hundreds of updates and additions to the SHP for Agencies reporting suite, and we are happy to say that we plan on being 100% ready for the OASIS-D go-live in January. Please join us for a free webinar on Wednesday, December 5th, where we take you on a tour of the new and updated functionality that we will be implementing by the end of the year.
NHIF Patient Satisfaction Benchmarking Program
National Home Infusion Foundation (NHIF) is offering home infusion providers the opportunity to participate in industry-wide benchmarking. To learn more about the program and answer any questions, Connie Sullivan, BSPharm, Vice President of Research and Innovation at NHIA, is conducting a webinar where that will provide an overview of the new Patient Satisfaction Benchmarking Program to begin in 2019. At the end of the program participants should be able to describe the participation criteria and procedures for enrolling in the program.
Demystifying Home Health Risk Adjustments, Hosted by Elevating Home
Free webinar on November 6, 2018, hosted by Elevating Home. SHP's Zeb Clayton and Chris Attaya will dive in and demystify how home health risk adjustments are calculated, provide insights on how your patient population and clinical practices can impact your scores, and provide helpful guidance on what you need to consider in managing your outcomes.
PDGM is on the horizon - what now?
Join Netsmart and SHP on October 25th for a free webinar where we share the latest updates from CMS and review components of the proposed Patient-Driven Groupings Model (PDGM) program. You will learn the expected winners and losers of the new model, insights to help your agency prepare for a PDGM-like model, and how to work with your EHR partner to prepare for new requirements.
Welcome to the New SHP for Hospice Dashboard!
On August 21st 2018, SHP released significant enhancements to the hospice portion of the Dashboard. These updates included the release of a new widget that can be configured to display quality measures for all of the same data types as the Hospice Scorecard. Join us for an educational webinar to help you understand how to configure, and utilize these new features. We are confident that you will find these new tools to be powerful additions to your performance improvement arsenal!
BKD/SHP Hospice Benchmark Leaders – New Benchmarks to Drive Your Hospice’s Success
In this SHP webinar, Mark Sharp from BKD will present findings of the first annual SHP and BKD joint benchmarking project to study the financial indicators of the hospices consistently in the top 25% for quality and financial performance. Please join us in this presentation as we combine financial, Hospice Item Set (HIS) and CAHPS Hospice data to identify the characteristics of top performing hospices.
Using Benchmarks to Drive Your Agency’s Success
BKD’s Mark Sharp and Strategic Healthcare Programs’ (SHP) Chris Attaya will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 25 percent for quality and financial performance. Join us as we combine financial, clinical, operational and Home Health Care Consumer Assessment of Healthcare Providers and Systems data to identify the characteristics of top-performing agencies. We’ll also consider how these benchmark leaders are positioned for anticipated payment reforms.
A Timely Journey: Home Care to Hospice
HealthEast Hospice had over 50% of their patients pass away within 7 days of admission to their hospice program and an average length of stay well below the state and national benchmarks. The number of referrals from their home care were also lower than what they expected. Join guest lecturers Autumn Zehren and Micki Ranallo Schaefer as they describe how they used the Lean methodology to identify the root causes and process improvements that helped turn their situation around.
BKD/SHP Benchmark Leaders – Using the Benchmarks to Drive Your Agency’s Success
In this SHP webinar, Mark Sharp from BKD will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 25% for quality and financial performance. Please join us in this presentation as we combine financial, clinical, operational, and HHCAHPS data to identify the characteristics of top performing agencies. We’ll also consider how these benchmark leaders are positioned for anticipated payment reforms.
HHGM is Alive and Kicking – How Can You Prepare for What’s Next?
The Home Health Groupings Model (HHGM) was proposed, then withdrawn, but is now again front and center after components were included in the Continuing Resolution recently signed into law. Join us for a free webinar to learn the latest updates from CMS, a review of the proposed HHGM components, expected winners and losers of the new payment model, and how agencies can be successful.
Demystifying Home Health Risk Adjustments
Join us for the "Demystifying Home Health Risk Adjustment" webinar to better understand the impact of risk adjustment on your outcomes.
SHP for Home Infusion: A better way to manage your pharmacy and improve performance
Over 120 home infusion pharmacies already use SHP’s real-time data solution to improve quality and patient satisfaction. We invite you to find out more about how the SHP for Home Infusion solution can help you improve your performance. In this webinar we'll explore how the SHP for Home Infusion product can help your pharmacy stay competitive and support your patients.
Quality of Patient Care Star Rating Updates: What do you need to know?
CMS recently announced a change to the Home Health Quality of Patient Care (QoPC) Star ratings, the first since its inception. Join SHP at our upcoming webinar to look at the most recent change, its impact on your scores, how you can identify which QoPC quality measures to target to improve your star rating, and specific training needs for your staff that will lead to improved scores.
Hospice Quality Reporting Data and Trends
Join SHP and Devero for a webinar where we will share the latest insights on Hospice Quality Reporting (HQRP). We will review the latest HIS 2.0 data and trends in Hospice CAHPS data.
Introduction to the SHP Hospice Scorecard Suite
As has been previously announced, SHP will be releasing a new Hospice Scorecard reporting suite that will be made available to all hospice organizations that utilize the SHP for Hospice solution. In order to prepare your organization to best utilize this powerful new tool, we invite you to join us for an educational webinar as we review the features available on these new reports and explain how they can be used to drive performance improvement and accountability at your organization.
SHP Scorecards: Practical Applications for Compensation Incentive Models
Having a structured performance improvement plan targeted at boosting your Star Ratings, HHVBP scores and referrals has never been more important to Home Health providers. Part of this process involves using incentives to motivate your staff and managers and align improvement plans with your quality goals. In this webinar, Atrio Home Care will share insights regarding how they successfully used SHP tools to motivate their staff with a compensation incentive program and improved their star rating from 3.5 to 5! This is a can’t-miss webinar for any organization that is looking to improve performance through accountability.
A Deep Dive Into Readmissions Data: How Agencies Can Reduce Rates Further
Home Health offers hospitals one of the best strategies to reduce 30-day readmissions, but are we living up to the challenge? SHP, in collaboration with Optima Healthcare Solutions are presenting a webinar on May 24th. Using data from the SHP database, they will analyze the different characteristics and agency profiles behind hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better performance.
Value-Based Purchasing: First Year Perspectives
This webinar will explore the insights learned on the Home Health Value-Based Purchasing (HHVBP) program changes and trends in performances across the first 12 months. Join Chris Attaya of SHP and guest presenter Sue Payne of Corridor, as they share the operational/clinical best practices and lessons learned from agencies within HHVBP states.
SHP for Hospice: Updates for HIS 2.0
Join SHP’s Zeb Clayton and Doug Balser as they discuss everything you need to know about the upcoming HIS 2.0 implementation, changes made to the SHP for Hospice reporting suite, and other hospice updates SHP has planned for 2017.
It Takes a Village to Stay at Home Safely
Christiana Care VNA identified an opportunity to reduce Acute Care Hospitalization (ACH) with the medically complex patient. Case conferences have been used as an effective solution to coordinate the plan of care among all disciplines, however, case conferences in the home care setting have been a challenge. Join Chris Attaya, VP of Business Intelligence at SHP, along with SHP guest faculty, Marybeth Glasheen-Wray, PT, MMSc., Rossana P. Tocci, MSN, RN, and Naomi R. Stump, as they share their experience in "working as a village" to develop an efficient, patient-centered, goal-driven case conference model, all while reducing ACH.
Home Health Value-Based Purchasing – Trends and Reporting
Join Chris Attaya and Zeb Clayton as they share the latest insights on VBP, including outcome measure trends and a new report we created to help agencies see how their Total Performance Scores (TPS) compare to others.
CAHPS Hospice - How to improve performance, get ready for public reporting
Join Chris Attaya, VP of Business Intelligence from Strategic Healthcare Programs (SHP) and guest speaker, Danielle Pierotti, RN, PhD, CENP, VP of Quality and Performance Improvement from VNAA, as they present the latest trends in CAHPS Hospice scores, explain how to read the voice of the caregiver in the numbers, and discuss how to create action plans for immediate, moderate and long ranging performance improvement.
Learn how SHP for Home Health Agencies can help you improve your performance
Wondering if SHP is the right fit for your agency? Join us August 17th for this webinar.
SHP for Hospice: The better way to track and improve your hospice's performance
Join us August 3rd to learn how SHP for Hospice can help you measure and improve quality, while ensuring compliance with CMS hospice requirements.
HQRP- How hospices are scoring and the changes to expect...
Did you miss our hospice HQRP webinar on April 27th, 2016? If so, we’re happy to say that we will be doing an encore presentation of this popular webinar. We hope you'll join us!
BKD/SHP Top Performers Leaderboard – Comparing year over year changes
Please join us in this presentation as we combine financial, clinical, operational, and HHCAHPS data to identify the characteristics of top performing agencies.
HQRP: How hospices are scoring and what changes to expect...
Join SHP’s Chris Attaya and Zeb Clayton as they provide insights on the hospice HQRP program changes and explore in detail hospice performance over the last couple of years.
Home Health Value-Based Purchasing – Will You Be Ready?
VBP is challenging and we would like to share some insight as to how providers should prepare for these changes.
BKD/SHP Top Performers Leaderboard - Where do You Rank?
In this SHP webinar Mark Sharp from BKD, along with Chris Attaya, VP of Business Intelligence from SHP, present findings of the annual SHP and BKD joint benchmarking project where financial, clinical, operational, and HHCAHPS data are combined to identify the top performing agencies and their characteristics.
Is it Dyspnea or Something Else? Master ICD-10 Coding of Respiratory Conditions
This free webinar will provide key steps in assignment of common home health respiratory conditions diagnoses using the ICD-10-CM classification system
Watch Your Heart Rate, Keep Your Blood Pressure Down: Master ICD-10 Coding of Circulatory Conditions
This webinar will give participants the key steps in assignment of home health circulatory conditions diagnoses using the ICD-10-CM classification system
Decrease Your ICD-10 Anxiety: Master ICD-10 Coding of Mental and Neurological Conditions
Decrease Your ICD-10 Anxiety: Master ICD-10 Coding of Mental and Neurological Conditions. Free Webinar September 16, 2015.
Wounds, Wounds and More Wounds in Home Health: Getting Ready for ICD-10 Wound Coding
This webinar will give participants key steps in assignment of these home health wound diagnoses using the ICD-10-CM classification system
A Deep Dive into the Data Behind Hospital Readmissions: Helping Agencies Reduce Rates Further
The increased hospital penalties for 30-day readmission rates just went into effect. Agencies must constantly look at their performance to improve their scores.
SHP for Home Infusion National Sales Webinar
Join us to see how SHP can help your pharmacy improve efficiency and profitability by easily collecting data from your existing software
Star Ratings for Home Health - How do you rate?
Webinar to review the details of how Star Rating works, how to interpret your Preview Reports, and teach you the right steps to achieve a high rating.
SHP CAHPS® Hospice National Sales Presentation
With two decades of experience working with hospices of all sizes, SHP is the CAHPS Hospice survey vendor of choice and we invite you to find out why.
Webinar: SHP Posts First Round of Preliminary CAHPS® Hospice Data
Attend this CAHPS Hospice webinar to learn lowest and highest scoring composites and questions, return rate comparisons (FEHC to CAHPS), and more.
SHP CAHPS Hospice 360 – Encore Presentation With HQRP Summary Review
Our Webinar sold out, so we’ve opened unlimited lines for a repeat presentation of our SHP CAHPS® Hospice 360 webinar.
SHP/BKD Hospice Operations Leaderboard: Where do you Rank?
Each year, BKD and SHP combine their clinical and financial data to create the SHP/BKD Leaderboard for Home Health, and this year it’s being done for Hospice!
10 Things Your Hospice Can Do to Prepare for CAHPS Hospice
Learn 10 key actions to prepare for Hospice's first set of publicly reported scores.
SHP Releases Groundbreaking Telehealth Reporting Product
Join us for a free webinar and learn how to fully leverage your telehealth resources to enhance financial and clinical outcomes.
Using the New SHPSolutions™ Dashboard
More than 900 home health and hospice providers have participated in the beta release of the SHPSolutions™ Dashboard, and 97 percent of those surveyed intend to keep the tool to help manage their business.